ZEQMARIA™ · PAYMENT

Payment & Security

Payment information, checkout guidance and transaction details in one place.

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01 · PAYMENT & SECURITY

Payment & Security

PAYMENT & CHECKOUT

Simple, Clear & Secure Shopping

Ready to complete your 𝒁𝑬𝑸𝑴𝑨𝑹𝑰𝑨™ order?

We want checkout to be straightforward and transparent. This page explains available payment methods, transaction verification, checkout security, order totals, discounts, and what to do if you experience a payment issue.


01 · Available Payment Methods

The payment methods currently available for your order will be displayed directly at checkout.

Available options may vary depending on factors such as:

  • Your location
  • Selected currency
  • Checkout environment
  • Payment provider
  • Payment services available at the time of purchase

Please select one of the available payment methods shown during checkout before confirming your order.


02 · Payment Authorization & Verification

For security purposes, some transactions may require additional authorization or verification before an order can be completed.

This may include:

Payment Authorization · Transaction Verification · Fraud-Prevention Screening

Your bank, card issuer, or payment provider may also:

✓ Request additional authentication
✓ Approve or decline a transaction
✓ Temporarily restrict a payment
✓ Place an authorization hold
✓ Ask you to confirm the purchase

These decisions are generally controlled by the applicable financial institution or payment provider.

The duration of a temporary authorization hold may also depend on your bank or payment provider.


03 · Checkout Security

Protecting payment information is an important part of our checkout process.

The 𝒁𝑬𝑸𝑴𝑨𝑹𝑰𝑨™ online store uses Shopify together with applicable payment providers to process checkout transactions.

These services use security measures designed to protect transaction information during payment processing.

Payment Information

𝒁𝑬𝑸𝑴𝑨𝑹𝑰𝑨™ does not independently store complete credit or debit card numbers on its own servers when those details are processed by the applicable payment provider.

Sensitive payment information is handled through the applicable checkout and payment infrastructure.


04 · Review Your Order Before Payment

Before submitting payment, checkout will display the applicable charges associated with your purchase.

Depending on the order, these may include:

Product Price · Shipping Charges · Applicable Taxes · Eligible Discounts · Final Order Total

Please review the checkout summary carefully before confirming your purchase.

Prices and applicable totals will be displayed in the currency shown on the storefront or during checkout.


05 · Currency Conversion & Bank Fees

Depending on your selected payment method, account currency, and financial institution, additional charges may sometimes be applied by your bank, card issuer, or payment provider.

These may include:

  • Foreign transaction fees
  • Currency-conversion fees
  • Exchange-rate adjustments
  • Other financial-service charges

These charges are determined by the applicable financial institution and are separate from charges imposed by 𝒁𝑬𝑸𝑴𝑨𝑹𝑰𝑨™.

If you have questions about these fees, please contact your bank or payment provider directly.


06 · Promotional & Discount Codes

Where available, eligible promotional or discount codes should generally be entered before completing checkout.

Please confirm that the applicable discount appears in your order summary before submitting payment.

Promotions may be subject to specific conditions, including:

Eligibility Requirements · Expiration Dates · Minimum Purchase Amounts · Product Exclusions · Collection Exclusions · Redemption Limits

Other offer-specific terms may also apply.

The conditions presented with the applicable promotion determine its eligibility and use.


07 · Payment Declined or Not Completed

A declined transaction does not necessarily indicate a problem with your 𝒁𝑬𝑸𝑴𝑨𝑹𝑰𝑨™ account or order.

If payment cannot be completed, you may wish to:

✓ Confirm that your payment information is correct
✓ Check your billing information
✓ Verify that sufficient funds or credit are available
✓ Complete any authentication requested by your bank
✓ Try another payment method available at checkout
✓ Contact your bank or payment provider

Financial institutions may decline transactions for their own security or account-related reasons.


08 · Payment & Order Questions

If you notice an unexpected payment issue or need assistance with checkout, please contact our customer care team.

For an existing purchase, please include:

Order Number · Checkout Email · Brief Description of the Issue

This helps us identify the relevant order more efficiently.

Payment & Order Support

Email
service@zeqmira.com

Phone
+86 136 3199 0381

Customer Service Hours
8:00 AM – 10:00 PM
China Standard Time (UTC+8)

Our team can assist with general questions involving checkout, order payments, promotional codes, and transaction-related concerns.

For issues controlled directly by a bank, card issuer, or payment provider, you may also need to contact that institution.


SHOP WITH CLEARER INFORMATION

🔐 Secure Checkout

Transactions are processed through Shopify and applicable payment providers.

🧾 Review Before Paying

Applicable costs and the final order total are displayed before purchase confirmation.

🎟️ Eligible Promotions

Applicable discount codes can be entered before completing checkout.

💬 Customer Support

Questions about an order or payment can be directed to our customer care team.


BUSINESS INFORMATION

𝒁𝑬𝑸𝑴𝑨𝑹𝑰𝑨™

Operating Company
Hangzhou Gumimin Information Consulting Co., Ltd.

Owner
Zou Zhen

Registered Business Address
Room 1615-2, Qianlong Building, No. 1786 Jianghan Road, Changhe Subdistrict, Binjiang District, Hangzhou City, Zhejiang Province

Unified Social Credit Code
91330108MAKCKL8E6N

Customer Support Email
service@zeqmira.com

Contact Number
+86 136 3199 0381


𝒁𝑬𝑸𝑴𝑨𝑹𝑰𝑨™

Clear Checkout · Secure Payment Processing · Helpful Support

Payment question? Contact us at service@zeqmira.com.

01Pet-first thinkingDesigned around everyday life with pets.
02Useful by designClear information without unnecessary complexity.
03Made for homeA warm, practical point of view for shared spaces.